Vinted Members Express Anger Regarding Sizing Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with similar services.
They have suggested members to review their products and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
